Client Services Account Manager

Easy2 Technologies (www.easy2.com) is seeking a Client Services Account Manager to manage projects and grow existing clients. Responsibilities include client communications, project manager, and assisting in cross-selling and up-selling new projects to assigned clients.

Candidates should have 3-5 years experience in client services for an advertising agency, creative or technical services firm and bachelors degree. Job requires superior organizational skills, as well as excellent oral & written communication skills and the ability to work independently. Offering competitive salary, commission program and benefits. Please send cover letter and resume to brandi@easy2.com.

Detailed Duties:

* Has primary responsibility for communications with assigned clients regarding project expectations, planning, development, schedules and deliverables. Ensures that client understands development, change procedures, client responsibilities, including approvals to meet delivery schedules.

* Monitors and informs assigned clients of progress in delivery schedules, communicates and negotiates minor changes with products, and notifies Director of Client Services of unresolved issues with production schedules or scope changes.

* Contribute information and recommendations to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying trends; determining system improvements; implementing change.

* Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.